Question 1

Are customers required to login to this platform?

Accepted Answer

Not at all, all that is required is for customers to text a number where they will enter the necessary information to proceed.

Question 2

How do I start a new parking session?

Accepted Answer

As a customer, you can start a new parking session by texting “PARK” to the property’s phone number listed on the local signage OR by scanning its QR code. You will need to provide us some basic details. Once you have provided that information, you can start a brand new parking session as well as monitor the session’s details.

Question 3

How do I end a parking session for fixed parking rates?

Accepted Answer

If it is a fixed parking rate, your parking session will end automatically at 5am the following day.

Trouble ending your parking session? Please contact us at info@txtpark.io (mailto:info@txtpark.io)

Question 4

How do I end a parking session for timed parking rates?

Accepted Answer

If it is a timed parking rate, you MUST check out your vehicle with the lot attendant before leaving the property. Otherwise, you may risk being billed the daily max rate.

Trouble ending your parking session? Please contact us at info@txtpark.io (mailto:info@txtpark.io)

Contact Us:

704-651-9998

info@vvsparking.com